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impossiblefunky's avatar
impossiblefunky
Explorer | Level 3
3 years ago

Billing Page Won't Load

The Dropbox site is giving me nothing but headaches.  If I am signed out I can go to the billing page and it loads.  If I go to sign in, the right side of the page doesn't load.  I turned off ad bloc...
Payments
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upgrades
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey impossiblefunky, thanks for bringing this to our attention.

 

Have you tried from a different browser or a private browsing window, to see if that helps?

 

Let me know how it goes and we'll go from there.

impossiblefunky's avatar
impossiblefunky
Explorer | Level 3
3 years ago
Yes. Three laptops, one phone, six browsers, incognito, cleaned cookies and cache.

The right loads when I'm not logged in and disappears when I'm logged in. I think it's a JavaScript issue.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi impossiblefunky, interesting behavior. 

     

    Could I send you an email, in order for us to have a look? 

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Just sent you an email impossiblefunky! 

         

        I'll see you there! 

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