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Forum Discussion
poppinwithflavor
4 years agoNew member | Level 2
Business plan to family plan. Will my data and shared folder safe?
Hi I've been using personal standard plan and just joined business plan for free trial. But I would like to switch my subscription plan to family plan instead of keeping business one. If I cancel ...
- 4 years ago
Hi
No you wont lose anything. All you may find is a short period where things done sync (as you need to let your current plan cancel and not renew before you can add on Family).
Mark
Super User II
4 years agoHi
No you wont lose anything. All you may find is a short period where things done sync (as you need to let your current plan cancel and not renew before you can add on Family).
- poppinwithflavor4 years agoNew member | Level 2Thanks I proceed with changing my plan without checking your answer and yes it worked without any damage.
- kostaka4 years agoExplorer | Level 3Hello, Mark. I have got kinda the same question. But I have 2 users in my Business account and I would like to change to Family account. What is the simplest way to do that without losing all the folder access settings? Thanks in advance.
- Mark4 years ago
Super User II
The process is exactly the same, but, whats changed now is that Teams are not supported except in Business. So down grade and re-upgrade BUT be aware of things that are not supported - for example Teams or the granular sharing permissions Teams allow.
- kostaka4 years agoExplorer | Level 3
Thank you, Mark. I have successfully downgraded. And now I am trying to sigh for Dropbox Family Plan and on the page https://www.dropbox.com/team/join/new_pair I am asked to set up my new personal account. I have always had only one account. What to do next? Shall I create another one here? Which one will be connected to Family Plan then? Thanks in advance.
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