Forum Discussion

Sphelx's avatar
Sphelx
Explorer | Level 3
9 months ago

Button to change yearly to monthly does not exist

I do not have the money to pay an annual bill.  All i can afford is one month - help docs for Dropbox say to go to subscriptions, then "change billing period" This section does not exist.  ...
billing
Payments
Sphelx's avatar
Sphelx
Explorer | Level 3
9 months ago

Hi Jay Thanks for responding <3

Ticket number is 24976677

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Thanks for the ticket ID, I've gone ahead and prioritized that request to expedite matters on your behalf.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!