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Behram1960's avatar
Behram1960
New member | Level 2
2 years ago
Solved

Buying the extended version history add-on while on annual subscription

Hello. I have a 2TB annual plan for which I will pay $130 annually starting March 2025. Will this added feature only cost me $40/year, or is this figure prorated for the remainder of the year until t...
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  • Walter's avatar
    Walter
    2 years ago

    Hey Behram1960 - thanks for using Dropbox and welcome to our Community!
     

    As the relevant Help Center article outlines, note that when you purchase the extended version history add-on, you’ll be charged at a prorated amount for your current billing period. At the start of your next billing period, you’ll be charged for the full amount of the add-on, in addition to your subscription cost.

     

    I hope this clarifies and please let us know if you have any other questions. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Behram1960 - thanks for using Dropbox and welcome to our Community!
 

As the relevant Help Center article outlines, note that when you purchase the extended version history add-on, you’ll be charged at a prorated amount for your current billing period. At the start of your next billing period, you’ll be charged for the full amount of the add-on, in addition to your subscription cost.

 

I hope this clarifies and please let us know if you have any other questions. 

Behram1960's avatar
Behram1960
New member | Level 2
2 years ago

Thanks, Walter. I just found the language a bit ambiguous and wanted to clarify before I decided to subscribe.  I appreciate the explanation.

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi Behram1960  and welcome to the dropbox Community. I am glad to see Walter  has clarified your Dropbox plan for you đŸ€—. 
     
    I'm super interested to hear how you use Dropbox! If you're open to sharing, I'd love to listen đŸ€“. 
     
    I'm always eager to learn about different workflows, and who knows
 we might have some great tips to share with you, or perhaps your Dropbox story will inspire some new ideas for our internal team đŸ‘©â€đŸ’»âœš.
     
    Looking forward to hearing from you, 
     
    T 🎃 (Dropbox Community Manager)

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