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Forum Discussion
Jg1201
9 months agoExplorer | Level 3
Can’t access original email to cancel an old subscription
I create another account awhile ago. I want to cancel it, but I have no way of accessing it. The email I used was deleted, and non existent. Not able to be restored. I’ve taken every single step reco...
Mark
Super User II
9 months agoYou need to contact support via http://www.dropbox.com/support while not logged in anywhere, even here. So best thing to do is use an incognito window. That will help you.
OR, I believe if you use a credit card you can use https://help.dropbox.com/billing/find-credit-card-charge to find the account and there is a contact option there.
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