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askmeerkat's avatar
askmeerkat
Explorer | Level 4
2 years ago

Can we change our Family manager or do we need to cancel and re-upgrade to Family?

Hi, our team is currently using the family plan and we want to keep using that plan, but the family manager is leaving the company.   I plan to change the manager to someone else and update the paym...
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askmeerkat's avatar
askmeerkat
Explorer | Level 4
2 years ago

Thank you for the quick reply!

As you mentioned when I sign up for the new Family plan (after the manager cancel their exisiting plan), will I still have access to all the data we were using before? 


I'm a bit confused because the first response mentioned that in some cases, I might not be able to access the Family Room folder. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Happy to answer that for you askmeerkat!

 

The Family plan manager is the owner of the Family Room folder. If the Family manager cancels or changes the plan, each member will keep a copy of the folder in their own account. 😀

  • askmeerkat's avatar
    askmeerkat
    Explorer | Level 4
    2 years ago

    That's nice!!

    If I become the new family plan manager, can I make that folder(copy) shareable? I want to share the data inside that folder with other members as it is. 

    Thank you for your kind answers:) 

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey askmeerkat, you should be able to share the copy of that folder. 😀

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