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Forum Discussion

Istyle2USA's avatar
Istyle2USA
Explorer | Level 3
2 years ago

Cancelled my Business account and now I cannot use my email for another account for 30 days

Has anyone experienced this, I created a business team account by mistake and wanted to cancel and start over.  I asked the chatbot if I should cancel my trail plan and start over or downgrade. The...
Create or delete account
downgrade
dropbox business
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I see, thanks for the additional information Istyle2USA 

 

Would it be OK if we reached out via email to have a further look internally at this point? 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sure thing Istyle2USA - you've got :envelope: 

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