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Forum Discussion
PGunn
2 years agoNew member | Level 2
Cannot cancel my Dropbox subscription
I am not an idiot. Dropbox will NOT let me cancel my account. What is up with Dropbox?
- 2 years ago
Pamswatercolors wrote:
My pcThen you can cancel your subscription through the Dropbox website, at the bottom of your Subscriptions page.
MK45
2 years agoNew member | Level 2
I have now found a way to cancel my plan and I have changed to basic, it was sort of miraculous how this appeared. I would like to assure that I will be refunded the $199 that is pending on my American Express card. Please send me an email or chat letting me know there will be no charge, or I will be refunded. Thank you
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