Forum Discussion

jeremymolina's avatar
jeremymolina
New member | Level 2
12 months ago

Cannot upgrade to Annual Family Plan via Play Store

I bought the Family Monthly plan via de Play Store and I want to upgrade to an Annual subcription yet the app doesn't let me do it? I read that the "family" plan is not supported via Play Store but ...
billing
Dropbox Family
Plans
jeremymolina's avatar
jeremymolina
New member | Level 2
12 months ago

Hey Megan, any updates?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey jeremymolina - thanks for the nudge on this. 

Would it be OK if we reached out via email to  have a further look internally? 

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