Forum Discussion

cwbowers's avatar
cwbowers
Helpful | Level 6
3 years ago

Can't cancel my subscription

I've tried all the online help multiple times to cancel my account/subscription. What an impossible mess. I've been with Dropbox for several decades. I sold my business and I no longer need Dropbox. ...
billing
cancellations
Payments
JoshCarm 's avatar
JoshCarm
Explorer | Level 4
3 years ago
Yes I have tried everything this has taken me almost a year of trying this. Please cancel my subscription. No one has emailed me back at all any time I sent anything over. I try following the links only to find out the upcoming month I am still charged. Cancel my subscription and close my account. I have paid for this almost a year after the trial was over and have not even used this once.
Deb Evans's avatar
Deb Evans
Helpful | Level 5
3 years ago

They won't.  Literally there is no way to get anyone to help with this.  I've spent hours.  Cwbowers has spent months.  I'm going to report it to the Better Business Bureau.  

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