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ScantronDove's avatar
ScantronDove
New member | Level 2
2 years ago

Can't Look Up a PayPal transaction to see which account I'm getting charged for

I cancelled both of my dropbox plans on two separate accounts several months ago. I am still getting a monthly charge, and I'm not sure where this charge is coming from.  I can't use the billing lo...
cancellations
Multiple Accounts
Payments
ScantronDove's avatar
ScantronDove
New member | Level 2
2 years ago

I couldn't find the link to the form through the provided link to the support page. I got the link through the chatbot instead. In case anyone else is in this situation, here is the direct link to contact dropbox for help with billing:

https://www.dropbox.com/get_help/billing-issue/other/logged-out-form

 

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