Forum Discussion

AdriannK's avatar
AdriannK
New member | Level 2
2 years ago

Charged without purchasing a plan.

I will be reporting this site and disputing 4 months of charges on my account. This is an absolute scam with NO customer support. DO NOT give this company any of your information!
billing
cancellations
Payments
Plans
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

If you didnt give Dropbox your card details then you need to contact your card provider as somebody has hacked your card. 

 

If you did then the charges are legit and you should use https://help.dropbox.com/billing/find-credit-card-charge to find out what account you upgraded to then cancel.

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