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gezille's avatar
gezille
Explorer | Level 3
3 years ago

Claimed Free 100GB From New Lenovo Laptop But Only 6 Months Instead Of 12 Months

As I was exploring my laptop to check what model I have, I just discovered that I am eligible for 100GB space for 1 year as shown in the screenshot below. 

I successfully redeemed it, however, the notification only shows 6 months instead of 12 months. Please see the screenshot below.

 

Do I need to redeem it again after 6 months? Or how do I go about this? 

 

Thank you very much!

 

 

 

 

Promotions
Storage space

4 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey gezille, thanks for using Dropbox and welcome to our Community!

     

    It seems that your device was/is eligible for the 6 month promotion and the annual mention in your second screenshot is not correct. 

     

    Do you see the promotion's expiration date perhaps in your plan tab?

     

    Any additional information is more than welcome!

  • gezille's avatar
    gezille
    Explorer | Level 3
    3 years ago

    Thanks for the response, Walter! 

    It doesn't show an expiry date but it still shows for 6 months. I checked my Lenovo Vantage again and it still shows 1 year. 

     

    Maybe I would need to reach out to Lenovo instead?

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi gezille, as the promotional offer according to our site is for 6 months only we can confirm it is correct. 

     

    We'd recommend contacting Lenovo if you require more information about this specific offer.

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