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teddybearfactory's avatar
teddybearfactory
Explorer | Level 3
4 years ago
Solved

Did not receive 100GB free space for one year with new lenovo laptop

Dear kind Lenovo support team,   I recently bought a new Lenovo Legion 7 which comes with a new free 100GB promo. After reading this article I have come to the conclusion that something must ha...
Plans
Promotions
Storage space
  • Jay's avatar
    Jay
    4 years ago
    Thanks for the info. The Lenovo offer is only available for new Dropbox accounts, so if you signed into an existing account, then the promotional quota wouldn't be eligible for your account.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hi teddybearfactory, thanks for bringing this to our attention.
 
Did you sign into an existing Dropbox account, or create a new Dropbox account from the pre-installed app?
 
Have you previously activated any other type of promotional quota on your account, either by Lenovo or another company?
 
This will help me to assist further!

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