Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Alan Z.'s avatar
Alan Z.
Explorer | Level 3
2 years ago

Discount offer for Dropbox Plus disappeared

I saw a discount for Plus, I think for 50 %, maybe for 25 %, but when I went further, it no longer showed.  I do not have a screen shot.  This was on a PC.  Now all I see is the discount for yearly v...
Plans
Promotions
upgrades
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there Alan Z. - thanks for bringing this to our attention.

 

May I ask if you remember the page or URL you were navigating when you saw that offer? 

 

Let us know more and we'll take it from there. 

  • Alan Z.'s avatar
    Alan Z.
    Explorer | Level 3
    2 years ago

    Not exactly.  I know I was thinking about upgrading, typed something like "dropbox plans" and when I clicked on one of the results, I saw the discount.  But I wanted to be clear on the differences, so entered something else, and then when I went there, no such offer. 

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey Alan Z., maybe it'll show up again if you sign out of the account and back in, can you try that and let me know how it goes?

      • Alan Z.'s avatar
        Alan Z.
        Explorer | Level 3
        2 years ago

        Tried that, no go, but I don't think I was signed into my account when I saw it.  I had just clicked on something regarding plans. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!