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AllanInCanada's avatar
AllanInCanada
New member | Level 2
4 months ago

Double-billed out of the blue, apparently for 19 months.

Dropbox Plan Plus Payment Method Credit Card Question or Issue In reviewing my credit card statements, I have learned that I have been double-billed by Dropbox since February 2024. I have an a...
billing
Payments
Refunds
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hey AllanInCanada, thanks for posting here! 

I just into our system and I can see that you've successfully reached out to our Support team about this.

Hang tight, and an agent will reply back to you, in order to investigate your case.

Don't hesitate to get back to us if anything comes up.

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