Forum Discussion

darobone's avatar
darobone
New member | Level 2
4 years ago

Double Charges on Dropbox

Hi, I have been double charged for your service and my account downgraded.  How do I speak to someone as I don't live my life on message boards ?
billing
cancellations
Payments
SiWeSy's avatar
SiWeSy
Explorer | Level 4
3 years ago

No I don't but I've never had another dropbox and I don't see how I could have them on the same paypal billing agreement even if I did.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

SiWeSy, from what I can see, you’ve already logged a ticket with our support team, and it’s been sent over to our specialists.

 

Please keep checking that email thread, as our team will get back to you there.

 

Thanks!

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