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inkane's avatar
inkane
Helpful | Level 5
4 years ago
Solved

Downgrading from Pro. How to save and download my account's content?

Hi, community, I hope you can help. I have been a Pro subscriber for some years, but am now living on a pension and frankly need to reorganize the way I work. So I have decided to go for Basic, to keep the positives of Dropbox sharing, but not the costs of storage. So how do I go through my folders, tick off all boxes and save them simply to an external harddisk og stick(s)? I only seem to find instructions that tell me to download every file and save it separately, and then delete one by one. There must be a simpler way! I have about a week left before I am shut down, but have lost a week blundering my way around this! Hopefully, inkane

 

downgrade
  • Mark's avatar
    Mark
    4 years ago

    Hi inkane 

    Basically those instructions are correct - you need to download them (you can do full folders at once if needed) and then resave to your machine/USB etc. 

     

    If you have space on your device why not install the software and let it do it all for you? www.dropbox.com/downloading

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  • inkane's avatar
    inkane
    Helpful | Level 5
    4 years ago

    HI, great community, especially thanks to Mark, Rich and Jay. I gave the "solution" marking to Mark's very first reply, which is basically the procedure I have used. Doing it in batches helped immensely. But Rich and Jay also gave important solutions. I discovered that I over the last several years had managed three accounts with team folders and sharing etc, in a great chaos. Now after three more days, my harddisk holds only one of each file, and two accounts are clear, and the 2 Terrabytes on my remaining account are down to zero!

     

    Will hopefully not be back for a while, but am for now a very pleased Dropboxer. Aurevoir, all.

     

    inkane

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Glad to have helped out, enjoy your weekend!

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