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inkane's avatar
inkane
Helpful | Level 5
4 years ago
Solved

Downgrading from Pro. How to save and download my account's content?

Hi, community, I hope you can help. I have been a Pro subscriber for some years, but am now living on a pension and frankly need to reorganize the way I work. So I have decided to go for Basic, to ke...
downgrade
  • Mark's avatar
    Mark
    4 years ago

    Hi inkane 

    Basically those instructions are correct - you need to download them (you can do full folders at once if needed) and then resave to your machine/USB etc. 

     

    If you have space on your device why not install the software and let it do it all for you? www.dropbox.com/downloading

inkane's avatar
inkane
Helpful | Level 5
4 years ago

Thanks, Jay, I seem to be getting there. For the time being I am not hitching up my new storage disk to my logon machine, just to be on the safe side. This chaos probably arose from my needing Dropbox intermittently only, when working for days in archives with CamScanner, and when sending files to colleagues at work or family, for photos.  There has been a reorganization from when my husband and I both had a private file and a Business (or Pro..cannot remember) and then we got help to downsize this because I was the only one really using it for us both. I do know we only ever paid for one site, after that. The rest we used were free accounts. 

 

When I am ready to click "solution" to give Jay, Mark and Rich some kudos, can I click on you all, or is that not possible? 

 

All the ebst! inkane

inkane's avatar
inkane
Helpful | Level 5
4 years ago

HI, great community, especially thanks to Mark, Rich and Jay. I gave the "solution" marking to Mark's very first reply, which is basically the procedure I have used. Doing it in batches helped immensely. But Rich and Jay also gave important solutions. I discovered that I over the last several years had managed three accounts with team folders and sharing etc, in a great chaos. Now after three more days, my harddisk holds only one of each file, and two accounts are clear, and the 2 Terrabytes on my remaining account are down to zero!

 

Will hopefully not be back for a while, but am for now a very pleased Dropboxer. Aurevoir, all.

 

inkane

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Glad to have helped out, enjoy your weekend!

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