Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

gandalf76's avatar
gandalf76
Helpful | Level 6
3 years ago

Dropbox business advanced unlimited space activation

I activated the business advanced trial, but unfortunately the space is limited to 3Tb. I really need to upload more files, so I entered my billing information and my paypal account. Unfortunately t...
Plans
Storage space
gandalf76's avatar
gandalf76
Helpful | Level 6
3 years ago

my assistance replied today inviting me to upgrade to the paid version at a broken link dropbox.com/renew
I'm starting to doubt the seriousness of this service

ggtello's avatar
ggtello
Helpful | Level 6
3 years ago

the same here, upgraded to Business & immediatly received 50TB and more but always by support ticket

  • gandalf76's avatar
    gandalf76
    Helpful | Level 6
    3 years ago

    i need more 400tb ... i hope find a solution here with dropbox...

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey gandalf76, with a Dropbox Advanced trial, you can only get 1 TB per license, so with 3 licenses, you get 3 TB.

       

      If you need additional space, you'll need to upgrade to the paid subscription.

      • gandalf76's avatar
        gandalf76
        Helpful | Level 6
        3 years ago

        I switched to the paid version excluding the trial.
        Unfortunately it was not clear how to make this transition. Also, the link sent to me by support was incorrect.
        The correct upgrade link is www.dropbox.com/team/renew

        now i only have 13tb. i hope we can get to 400tb
        Thank you

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!