Forum Discussion

Eaglebreak's avatar
Eaglebreak
New member | Level 2
2 months ago
Solved

Dropbox is still charging me after canceling my subscription.

I have cancel my Dropbox subscrpition still billing and but my card information still on the billing page. And I can't remove card myself.
billing
cancellations
Payments
  • Eaglebreak's avatar
    Eaglebreak
    2 months ago

    I have found how to contract support from community and contracted them I think my problem should solve now. Thanks.

Eaglebreak's avatar
Eaglebreak
New member | Level 2
2 months ago

I have found how to contract support from community and contracted them I think my problem should solve now. Thanks.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Eaglebreak!

I was able to locate your ticket number, and took over in order to help you resolve this. Please reply back to me, and we'll take it from there. Thanks! 

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