Forum Discussion

Ambercormier's avatar
Ambercormier
Explorer | Level 3
4 years ago

Dropbox keeps trying to charge me and I have the free option.

Dropbox keeps trying to charge me and I have the free option. How the heck can I get ahold of support? This is absolutely ridiculous
billing
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maddieflora's avatar
maddieflora
New member | Level 2
3 years ago
I was just charged £199.00 for some Dropbox subscription I have no recollection of signing up for and am trying to contact Dropbox support via an email form, but nothing happens when I press the submit button. Really frustrating I would just like an email address to contact them with. Thanks
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

There isnt an email address - its all via the website. 

 

If its not clicking try using a different browser, or, one in incognito mode.

 

What I would say, however, is if you did not give Dropbox your card info you need to speak to your card provider as your card has been cloned. 

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