We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
CJ2024
11 months agoNew member | Level 1
Dropbox told me to request a refund from Google Play after being charged for a trial.
Hi,
Hope you are well. I had signed up to a trial plan and Dropbox charged me without any intimation. I cancelled the plan and have requested for a refund but with on response. I've been trying sin...
CJ2024
11 months agoNew member | Level 1
Also to add, the billing history in my account also shows no bills so not sure why DropBox has still charged me.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!