Forum Discussion

mfalkvidd's avatar
mfalkvidd
Helpful | Level 5
4 years ago

Erroneous "Your credit card expires soon! Don’t forget to update your info" email

Today, I received an email from Dropbox with the subject "Your credit card expires soon! Don’t forget to update your info" with the following text: Your credit card is about to expire! Update your b...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi MFNL, thanks for getting back to me! 

 

It might sound trivial, however have you made sure that the email address that your Dropbox account is subscribed to, is the same as the one you received the message to? 

Norfolk VHF's avatar
Norfolk VHF
Helpful | Level 6
4 years ago

I smell phish.  The culprit got a bona fide notice and decided to use its html to go phishing.

Just in case I am right, I recommend that all users go to change their passwords (from within DB itself of course, not from any email).  If they are not able to do, they should contact Support.

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