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TiffanyMa's avatar
TiffanyMa
New member | Level 2
2 years ago

Fradulent Charges

I have two Dropbox accounts; one was for personal and one was for work. When logging to either account, I see that there is NO active subscription. However, I was billed LAST YEAR (August 2023) for a...
cancellations
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
TiffanyMa wrote:

This is $400.00 in charges for a subscription that is NOT active and has not been used. In this economy, this is fradulent. I cannot locate customer service because I technically do not have an 'active' subscription. Somebody, please help.

Did you give Dropbox your card details? If so the charges are genuine. You have upgraded a different account - use the links given by Walter.

 

If you DID NOT give it your details then your account has been compromised and so you need to contact your card company for a replacement. 

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