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Forum Discussion

Vedran111's avatar
Vedran111
Explorer | Level 4
2 years ago

Fraud - account charged without permition or upgrade

Hi, On the 22 March, my account was charged 119,88€ which was not made or approved by me. I have a basic plan of 2GB and last time I used my account was 9 years ago. I checked and it seems that I ...
cancellations
Vedran111's avatar
Vedran111
Explorer | Level 4
2 years ago
I did not authorise any charge. The charge was made over paypal. I contacted paypal and they said that there was no unauthorized use.
mlaurie82's avatar
mlaurie82
New member | Level 2
2 years ago

This literally just happened to me. I changed the dispute to services not received through PayPal and it should take 5 days to review. Have you had any luck with your situation? My acccount was inactive at the time I was charged. Logging in shows a basic plan. I think DropBox is scamming people based on the amount of comments on their own community board with the same issue. 

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