Forum Discussion

Rachapong's avatar
Rachapong
New member | Level 1
1 year ago
Solved

Having trouble cancelling my trial and deleting my account

Help ! I have a problem to delete my account, when I try to delete it's show only 2 buttons which is "keep my account" and "Manage subscriptions"  So, when I click on "Manage subscriptions" button,...
cancellations
Create or delete account
  • Hannah's avatar
    Hannah
    1 year ago

    Thanks for trying, Rachapong!

    Can we send you an email, so we can take a closer look into this for you?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey aryankkkkkkkkkkk, I just sent you an email! 📩

Reply back to me, and we'll investigate further.

Cheers!

aryankkkkkkkkkkk's avatar
aryankkkkkkkkkkk
New member | Level 2
1 year ago

ok thank you. 

i have replied to that mail yesterday only 

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