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Forum Discussion

NathanGroset's avatar
NathanGroset
New member | Level 2
6 years ago

I have been trying cancel my Trial.  I click the button and nothing happens.

I cannot Downgrade to a lesser plan either.

 

I do not require the the current plan and do not wish to be charged for it.

 

I have tried clicking the button in multiple different browsers and nothing happens; beyond the button clicking.  It stays on the same screen. 

 

Please cancel the trial Prior to be me being charged for it.

Pieter Botha's avatar
Pieter Botha
New member | Level 2
6 years ago

Dont need the space

Thanks

  • Pieter Botha's avatar
    Pieter Botha
    New member | Level 2
    6 years ago

    Re: I want to cancel my trial

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Hey Pieter Botha, thanks for nudging us here. 

       

      Have you by any chance checked out the articles I mention in my post above?

       

      Let me know if you have any trouble along the way. Cheers!

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