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Warren J.'s avatar
Warren J.
Helpful | Level 7
2 years ago

How can I contact Dropbox Support or get useful info about Dropbox?

ChatGPT found this site for me. Until just now, I couldn't find any place to express my rage, dissatisfaction, and unhappiness with Dropbox, however, I'll stop for now, because I don't want to sound ...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

All support options are depending upon the plan that you have and show at www.dropbox.com/support. 

 

PAID users can get email support or chat support there. 

 

Phone support is only available for paying business users. Note that often on both of these you need to have been a paid user rather than one on a trial to access 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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