Forum Discussion

user12312312313's avatar
user12312312313
New member | Level 2
4 months ago

How can I delete the payment for my Dropbox account?

THE FACT THAT I CANT REMOVE MY PAYMENT CARD IS STUPID, ILLEGAL, AND WAY BEYOND ANY STUPIDITY IVE SEEN.

CONTACT ME IMMEDIATELY AND REMOVE MY CREDIT CARD. 

billing
Payments
Plans

2 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hi there, user12312312313, let's jump right into this!

    Could you let me know the subscription you're using according to this screen?

    Which page are you seeing your billing details still visible? A screenshot of it would help us greatly!

    Keep me posted, and we'll take it from there!

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi user12312312313​,

    I can see that you have a ticket open and that support responded to you. Can you confirm if your issue has now been solved?

    Let me know if you need anything else.

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