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Eatsmartsup's avatar
Eatsmartsup
New member | Level 2
3 years ago

How can I get a refund for a payment?

How I can refundable my payment I did many of request and your team that are not given accurate answers

cancellations
Payments
Refunds

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  • Gidgette's avatar
    Gidgette
    Explorer | Level 3
    3 years ago

    We have done this several times and you continue to ask for a postal code, which we do not use here. This is so time consuming and irritating. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Gidgette, sorry for any inconvenience this might have caused, but when someone upgrades their account, this kind of info is required.

     

    Unless it's an iTunes/Google Play payment perhaps?

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