Forum Discussion

ValdesCardona's avatar
ValdesCardona
New member | Level 1
2 years ago

How can I get a refund with immediate cancelation for a yearly plan?

Hi! I used the one-month free trial for Dropbox Essentials with a yearly payment but forgot to cancel. The same day the billing was made I emptied my Dropbox and cancelled the plan. When following th...
billing
cancellations
Refunds
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Refunds are only issued where legally required and are not automatic. If you didn't cancel then its unlikely you will get a refund I'm afraid. 

The only way to know for sure, however, is to contact support at www.dropbox.com/support. 

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