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Forum Discussion
How can I leave a Family plan?
I run a business and one of my clients created a family plan. I had a lot of work directly linking to files on their dropbox and could no longer link to it. They said they couldn't share folders like...
Rich
Super User II
Super User II
Geraldine Ward wrote:
If I leave the family plan and have 500TB of files and go to a basic plan - then upgrade to professional will all my files still be there?
Yes, all of your files will still be there. If you're over quota when you go back to 2GB, syncing will just stop until you upgrade again, or you're back below quota.
Ideally I would like both. To be on the family plan for that client only and then move all of my business files to my professional plan. How can that be done?
It can't be, at least not with one account. Keep your account separate and upgrade it back to Professional, then create a new account with a separate email address and use that to join the family plan.
Thank you .
Can I make a suggestion - in your email that invites people to join a family plan in big red writing before the button tell them they will lose their subscription. this is very unclear.
