Forum Discussion

Jannes Clepkens's avatar
Jannes Clepkens
New member | Level 1
10 months ago

How can someone downgrade from Dropbox Business to Plus?

Hi All,  A customer of us is currently using Dropbox Business with almost 2Tb of data in a 5Tb plan. 1,6Tb is in a team folder and is very important data.  The customer doesn't have any team memb...
downgrade
dropbox business
Dropbox Plus
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi Jannes Clepkens, thanks for messaging the Community.

The best option would be for that user to contact our support team directly to see if there is something that can be done on their end.

They could have more options available in this situation.

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