Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Downgrade from Business to basic
I'd like to downgrade from business to basic and then upgrade back to basic plus. please help.
You can cancel at www.dropbox.com/downgrade.
8 Replies
Replies have been turned off for this discussion
- Mark
Super User II
You can cancel at www.dropbox.com/downgrade.
Thanks, it didnt help, wanted me to log in with a personal account. My account has been made a business one. Do you know how to pay an existing unpaid invoice?
- Hannah
Dropbox Community Moderator
Hey Mwabz, thanks for reaching out.
When you say that your account has been made a business one, do you mean that you upgraded your own account to Dropbox Business?
Or are you a member of a Dropbox Business team?
Otherwise, if you just have a Plus/Professional subscription, you can cancel it from the link Mark provided.
They are considered personal accounts.
Let me know how you do. My personal account was made a business account. If I use the link to downgrade to basic etc... what will I have access to? I will lose the shared folder.
- I went from a personal to business same email and password) . I have left the business and looking to move files to a new business DB account for the business I left.
- What I mean is the personal DB account I moved to to a business account needs to be changed back to a personal account. I also want to transfer ownership the shared folder to anew business account the my former business will be opening
- Megan
Hi FredNAnn, if you're the admin of the Team, you can see more as to how you can downgrade your plan here.
All your files should be safe in this process.
Now, if you're a member of someone else's team, you'd need to ask the team admin to remove you, and convert you back to an individual account using these steps.
I hope this helps!
