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Forum Discussion

  • Mwabz's avatar
    Mwabz
    New member | Level 2
    4 years ago

    Thanks,  it didnt help,  wanted me to log in with a personal account. My account has been made a business one. Do you know how to pay an existing unpaid invoice?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago
      Hey Mwabz, thanks for reaching out.

      When you say that your account has been made a business one, do you mean that you upgraded your own account to Dropbox Business?

      Or are you a member of a Dropbox Business team?

      Otherwise, if you just have a Plus/Professional subscription, you can cancel it from the link Mark provided.

      They are considered personal accounts.

      Let me know how you do.
      • FredNAnn's avatar
        FredNAnn
        Explorer | Level 3
        3 years ago

        My personal account was made a business account. If I use the link to downgrade to basic etc... what will I have access to? I will lose the shared folder.

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