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Marco Pastor's avatar
Marco Pastor
New member | Level 1
12 months ago

How to renew the account, if the admin has left the company?

Hello. I was wondering if my current admin has left the company and I need to renew my account how can I get it done?
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi Marco Pastor, thanks for posting here! 

Were they the only team admin in the company's Dropbox? And do you have access to their login credentials? 

Note that if your company's IT policy and practices permit you control of the email address associated with the Dropbox account in question, you can send a password reset email for that account with this link.

Let me know more, and we'll take it from there!

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