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Forum Discussion

Blakeliv 's avatar
Blakeliv
New member | Level 1
2 years ago

I bought Dropbox Plus and still only have 2 GB of storage.

What the title says exactly. The Dropbox plus plan offers 2 TB of additional storage and I still am maxed out at 2 GB after purchasing Dropbox plus.
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Blakeliv 's avatar
Blakeliv
New member | Level 1
2 years ago

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Awesome, thanks for that @Blakeliv!

I'm going to be sending you an email, in order for us to have a closer look into this, and possibly escalate your case to our Team. Thank you!

  • Blakeliv 's avatar
    Blakeliv
    New member | Level 1
    2 years ago

    If you already sent it, I was having issues with my email storage as well. If you could send it again I would appreciate it.

  • Blakeliv 's avatar
    Blakeliv
    New member | Level 1
    2 years ago

    I have not received an email.

  • Blakeliv 's avatar
    Blakeliv
    New member | Level 1
    2 years ago

    Please resend the email. Sorry to bother but this is annoying and I can't do anything with full storage.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just sent you a new email @Blakeliv.

    Can you confirm if you've received it, please?

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