Forum Discussion

Blakeliv 's avatar
Blakeliv
New member | Level 1
2 years ago

I bought Dropbox Plus and still only have 2 GB of storage.

What the title says exactly. The Dropbox plus plan offers 2 TB of additional storage and I still am maxed out at 2 GB after purchasing Dropbox plus.

13 Replies

  • Blakeliv 's avatar
    Blakeliv
    New member | Level 1
    2 years ago

    Please resend the email. Sorry to bother but this is annoying and I can't do anything with full storage.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just sent you a new email @Blakeliv.

    Can you confirm if you've received it, please?

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