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Forum Discussion
bet harp
12 months agoNew member | Level 1
I can't access my account in order to cancel my plan. Can you help?
Hello,
I had created a dropbox account with a business email address and had upgraded it to a paid plan. This email address is no longer existing.
The problem is now when I try to log into th...
bet harp
12 months agoNew member | Level 1
The support page is not helpful. I would like to speak to someone over the phone about how to get access to my account so I can delete it. Please email me at [email removed as per Community Guidelines]
Mark
Super User II
12 months agobet harp wrote:I would like to speak to someone over the phone about how to get access to my account so I can delete it
That isnt possible. There is no phone support unless you are a paid for Business user.
The link works perfectly if you follow what Megan said and make sure you are not logged in - even here, using an incognito window works best.
Also putting an email on a public forum is a sure fire way to be scammed and spammed. I've removed it for you.
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