Forum Discussion

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi nidhiloveschocolate, thanks for bringing this to our attention.

 

Does your device meet the terms and conditions as mentioned in this article?

 

Are you using this one  new or existing Dropbox account?

 

Keep me posted!

  • nidhiloveschocolate's avatar
    nidhiloveschocolate
    Explorer | Level 3
    1 year ago

    yes it does fall under the criteria, i logged in with an old id of dropbox. pls help me out

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      nidhiloveschocolate, can you clarify what happens exactly when you try to redeem the Acer promotion?

       

      Did you log in to your Dropbox account and the promotion wasn’t applied or did you receive any kind of errors?

      • nidhiloveschocolate's avatar
        nidhiloveschocolate
        Explorer | Level 3
        1 year ago

        the offer popped up on my screen i filled the details and it vanished on its own then couldnt find it

         

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!