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Forum Discussion

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

nidhiloveschocolate, can you clarify what happens exactly when you try to redeem the Acer promotion?

 

Did you log in to your Dropbox account and the promotion wasn’t applied or did you receive any kind of errors?

nidhiloveschocolate's avatar
nidhiloveschocolate
Explorer | Level 3
2 years ago

the offer popped up on my screen i filled the details and it vanished on its own then couldnt find it

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    You should be able to just open Dropbox and log on to it - via the preinstalled software. You cannot download a version from here. 

     

    Then you need to complete www.dropbox.com/gs and it should activate as long as you've not had a promo before. 

    • nidhiloveschocolate's avatar
      nidhiloveschocolate
      Explorer | Level 3
      2 years ago

      i cant find the dropbox app in my laptop, i tried downloading and logging in but i didnt get the 100gb free offer what to do pls tell with steps

       

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        2 years ago

        The offer is only valid if you use a preinstalled Dropbox client. 

         

        If one isnt installed your device is not eligible. Downloading from the website will null and void any offer. You'd need to revert back to factory default settings IF it was available preinstalled. 

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