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Forum Discussion

nidhiloveschocolate's avatar
nidhiloveschocolate
Explorer | Level 3
2 years ago

i cant find the dropbox app in my laptop, i tried downloading and logging in but i didnt get the 100gb free offer what to do pls tell with steps

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

The offer is only valid if you use a preinstalled Dropbox client. 

 

If one isnt installed your device is not eligible. Downloading from the website will null and void any offer. You'd need to revert back to factory default settings IF it was available preinstalled. 

  • nidhiloveschocolate's avatar
    nidhiloveschocolate
    Explorer | Level 3
    2 years ago

    but it wasnt pre installed yet i was shown a pop up from dropbox and acer and as soon as i filled up my details it went away. what should i do now

     

     

  • nidhiloveschocolate's avatar
    nidhiloveschocolate
    Explorer | Level 3
    2 years ago

    so should i consider the pop up fake or the laptop is not fresh?

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    nidhiloveschocolate wrote:

    so should i consider the pop up fake or the laptop is not fresh?

     

    Thats only something you can decide. The popup could have been malware from a bad website. 

     

    However the pop up, if genuine, should have let you log on and automatically configure Dropbox. If it didnt / it isnt installed my guess is its not genuine.

     

    The only way to check is to reformat everything back to system factory settings and see what happens/if Dropbox is installed. 

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