Forum Discussion

jujumui's avatar
jujumui
Explorer | Level 4
4 years ago

I can't sign up for a free trial for Dropbox fax.

i cant sign up for a free trial because the dropdown wont allow me to select 'area code'  and it wont let me click the CTA unless i select an area code. Tried in chrome and firebox and wont wont work...
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ddsss25's avatar
ddsss25
New member | Level 2
2 years ago

I have the same problem. tried multiple computers all the same thing. Strange enough i'm from california too. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there, ddsss25, let's jump right into this! 

     

    Have you also tried the troubleshooting steps mentioned throughout this thread, such as switching to a different browser? 

     

    Also, just to make sure we're on the same page, do you wish to purchase a Dropbox Fax plan, or a Dropbox plan? 

     

    Keep me posted, and we'll take it from there! 

    • ddsss25's avatar
      ddsss25
      New member | Level 2
      2 years ago

      Yes, as mentioned. i tried different computers w/ different web browsers.

    • ddsss25's avatar
      ddsss25
      New member | Level 2
      2 years ago

      I was trying to sign up for hellofax which i guess is now dropbox fax..?

       

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        If you're still going through this, I'd be happy to reach out internally, in order for us to have a closer look into it ddsss25.

         

        Would that be okay? 

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