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Forum Discussion
leette
1 year agoNew member | Level 2
I can't upgrade to a paid plan
I've been trying to upgrade my account for months, but when I press on any of the upgrade options, all that I see is a white window that appears. A few weeks ago I would see "Error 500", at least tha...
leette
1 year agoNew member | Level 2
As I said, I did try the process with different devices, different networks and different browsers. The process is always the same, this page still works: https://www.dropbox.com/out-of-space?oqa=account_menu_upgrade&reason=upgrade
but clicking on any of the "upgrade now" buttons leads to a blank page.
Jay
Dropbox Community Moderator
1 year agoThanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
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