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Josemrodriguez2's avatar
Josemrodriguez2
New member | Level 2
3 years ago

I deleted my account; can I get a prorated refund?

I had a Dropbox plus account for which I paid a whole year ending in April 2023. I deleted the account by mistake and it seems that my files are completely gone. Is that the case? If so, do I get a p...
cancellations
Create or delete account
Refunds
hernahnah's avatar
hernahnah
New member | Level 2
2 years ago

I had a Dropbox plus account for which I paid a whole year in 2023. I deleted the account by mistake and it seems that the plan was also cancelled. Do I get a partial refund for the rest of the year which I haven't utilized?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
hernahnah wrote:

Do I get a partial refund for the rest of the year which I haven't utilized?

You can try asking Support, but in most cases, refunds are only available when legally required (i.e. UK Cooling-off period, etc.).

 

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