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StPokal's avatar
StPokal
Explorer | Level 3
5 years ago
Solved

I did not get the 25GB storage from the Asus promotion

Hi community,   after buying a new Asus notbeook yesterday I installed everything today including My Asus with Dropbox which promised me 25GB for registering. I signed in with my already existing...
Promotions
Storage space
  • Daphne's avatar
    Daphne
    5 years ago

    Thanks for checking on that StPokal!

     

    I'd be more than happy to look further into this with you, so I've reached out to the email linked with your profile here. When you have the chance, please check your inbox and get back to me there if you'd like to.

     

    Cheers!

bertram's avatar
bertram
Explorer | Level 3
3 years ago

Yes, I have read it before posting the question

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi bertram, could you try to claim the space again on the ASUS app?

  • bertram's avatar
    bertram
    Explorer | Level 3
    3 years ago

    I have tried again to redeem the promotion. It does not work.

     

    It would try installing, but will fail eventually.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      No worries, bertram. Can we send you an email, so we can look into this internally?

      • bertram's avatar
        bertram
        Explorer | Level 3
        3 years ago

        Yes. Sure. You can email me.

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