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AdaGede_howtocancel's avatar
AdaGede_howtocancel
New member | Level 2
8 months ago

I don't see an option under "Manage account" to cancel my Dropbox trial.

I was signed into DropBox after an AI course. They post the Certificate in DropBox.  I want to cancel this trial and this DropBox Account. I followed the steps in here , but I cannot find the "Cancel...
Account Settings
cancellations
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 months ago

Did you set up a trial or just set up an account?

If it was just an account you dont need to cancel a trial as its free. 

If it was a trial you can follow https://help.dropbox.com/plans/cancel-free-trial. HOWEVER you must be logged in to the account you upgraded to do so - its very common people have multiple ones and try and cancel the wrong one. 

Note, I also replied to this post on your previous thread.

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