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I don't want an upgrade to Dropbox Essentials
I got an email this morning saying "We’re providing you with a free upgrade from your Dropbox Professional plan to our new Dropbox Essentials."
I don't want this. I don't want those extra featu...
Hey Rahkitty, thanks for reaching out to the Dropbox Community.
As mentioned in the email you received, Dropbox Essentials replaced the Dropbox Professional + eSign and Dropbox One plans on October 10, 2023.
This is not something that can be reversed or cancelled, but this upgrade will be at no extra cost to you.
You’ll keep all the features you had on the Professional plan, as well as some additional functionality, including end-to-end eSignature features and document tracking and analytics.
Learn more about Dropbox Essentials in our help center article or see a feature breakdown on our plans page.
I hope this helps, but let me know if you have any questions.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Rahkitty, thanks for reaching out to the Dropbox Community.
As mentioned in the email you received, Dropbox Essentials replaced the Dropbox Professional + eSign and Dropbox One plans on October 10, 2023.
This is not something that can be reversed or cancelled, but this upgrade will be at no extra cost to you.
You’ll keep all the features you had on the Professional plan, as well as some additional functionality, including end-to-end eSignature features and document tracking and analytics.
Learn more about Dropbox Essentials in our help center article or see a feature breakdown on our plans page.
I hope this helps, but let me know if you have any questions.
- Hi Hannah! My email didn't actually contain that bit of information, so I was unaware Essentials was fully replacing Pro. See below for full email, to make sure. Thank you for letting me know.
"We’re providing you with a free upgrade from your Dropbox Professional plan to our new Dropbox Essentials plan at no extra cost.
Rest assured, you will keep all of the features on your current plan, plus some added functionality that enables an exceptional client experience while helping protect your content.
These new Dropbox Essentials capabilities will help you tackle any job that comes your way:
Send and manage unlimited signature requests and automatically save signed documents to folders inside Dropbox
Use real-time document and video analytics to see where customers spend their time
Communicate with others using video and screen recordings and GIFs to save time
Leave frame-accurate video feedback and markups on up to 10 files
Convert, edit, sign, and organize PDFs without leaving Dropbox
Your account is scheduled to be upgraded on December 4, 2023. There’s nothing you need to do right now. In the meantime, you can learn more about Dropbox Essentials here.
- The Dropbox team"If thats the case why are you still offering professional on your sales pages ? I don't want to upgrade either. You keep changing my plan with free upgrades for tools i dont use then start charging me for them later. Ive been upgraded on space, now features and now im getting charged twice what i used to get charged for.
- Jay
Hi Stewart I., as the plans are still in the process of changing over, there might still be references to Dropbox Professional.
If you're not interested in the free upgrade, which will be automatic since the price of the plan isn't changing, how do you wish to proceed from here on?
