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Forum Discussion
I find it impossible to cancel my Dropbox plan for a long time.
Like others on here I am at the end of my tether trying to cancel a non used account that may have taken many £100s the last few years when o have actually NEVER issued dropbox
i Took to our when...
Hi Meghan Juts and afterthought! The only email I can’t access in one with London in address! So if it’s that one we need to do something else. If it’s not then I m still awaiting your email can you come back asap Please many thx
bill
I was contacted by Nancy at Dropbox at 1020 am after my post and had a couple of exchanges. My post was then picked up by Meghan was attempting to contact me Directly via email. This had not worked and I ha tried contacting both but no reply. I am grateful for their attempt to help but were we again, after literally months of tying to get in touch with Dropbox I have been 11 hours on and off today and still no further forward. This cannot be right! Why is one of the worlds major on live services unable to can’t me t so e the problem afte I have tried and tried and tried to follow all requests!
Please please can someone contact me to help! My bank cant cancel payments, I cannot get thru to cancel payments and seek refund and now contact form Dropbox has stopped after 11 hrs of attemptscan someone help??!
many thx
bill
- Megan
Dropbox Community Moderator
Hey BillH, I've reached out to your Gmail address, and I can confirm you replied back.
Did you have a chance to check your inbox and junk/spam for my latest email? I checked our communication, and it seems you haven't replied back to me. Thanks!
Hi Meghan
thx again for hearing back we seem to have lost contact for a while there. I did rely a couple times via Dropbox community as ok wrote that the link in your post that was to confirm what my ‘community email’ was sis not in fact show any email address. I have checked all 3 of my emails and the spam box and see no email from you. As I wrote if the address you are using has London in the address the that is the only old email o can access as it was an employer. I have even retired many years now.
i have tried 3 addresses , billhmxx, bill(at)org, and bill.h…. Line one .
i can’t write that as addresses as this post site won’t let me publish them and hope these are enough: can you hint to me which email you are using?? I can find no email form you so far.
best regards
bill
